Tech Account Manager - Retail Vertical

Company: Chad Management Group
Location: Austin
Posted on: January 17, 2026

Job Description:

Job Description Job Description Our client is a rapidly growing technology company focused on the Retail Vertical. They are seeking an Account Manager to join their team. Role and Responsibilities: Client Relationship Management: Building and nurturing strong relationships with clients, understanding their needs, and ensuring they are satisfied with the company's services or products. Communication and Collaboration: Serving as the primary point of contact for clients, effectively communicating with them, training and collaborating with internal teams to address their needs. Problem Solving: Addressing client issues and concerns promptly and effectively, finding solutions and assistance on the Software to ensure client satisfaction. Sales and Growth: Identifying new business opportunities within existing accounts, developing strategies to increase revenue, and potentially closing new sales deals. Reporting and Analysis: Tracking account performance, preparing sales reports, and analyzing data to identify trends and opportunities for improvement. Account Planning: Developing and implementing account plans to achieve specific goals, such as increasing revenue. Skills and Qualities: Strong Communication Skills: Excellent verbal and written communication skills are essential for effectively interacting with clients and internal teams. Customer Service Skills: The ability to handle client inquiries, address concerns, and ensure customer satisfaction. Relationship Building: The ability to build and maintain strong relationships with clients, fostering trust and long-term partnerships. Analytical Skills: The ability to analyze data, identify trends, and develop strategies to improve account performance. Problem-Solving Skills: The ability to identify and resolve issues effectively, ensuring client satisfaction. Organizational Skills: The ability to manage multiple accounts, track performance, and prioritize tasks effectively.

Keywords: Chad Management Group, Killeen , Tech Account Manager - Retail Vertical, Accounting, Auditing , Austin, Texas