Office Coordinator - Workplace Experience

Company: Vestwell
Location: Austin
Posted on: April 1, 2026

Job Description:

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com Who Are We Looking For? The Senior Associate, Workplace Experience will support our Austin, TX office, primarily in providing administrative and operational support to employees. You’re a great fit if you’re detail oriented, a self starter, and have an eagerness to spearhead workplace culture and experience. What Will You Be Doing? Day-to-day you will be expected to: Ensure that you are meeting the workplace experience standards for the Austin, TX Office which includes but is not limited to - managing the kitchen and pantry, ordering and stocking cleaning supplies and snacks, trash removal, and maintaining the coffee/beverage machines. Additionally, you will be employees’ and visitors’ first point of contact and provide administrative support for the People Team. Monitoring office supplies and ordering new inventory, furniture, appliances, and electronics as required with prior approval from the Senior Manager Organizing and liaising with various vendors including but not limited to the building, janitorial and external partners to ensure office compliance, cleanliness, and safety Managing and reviewing mail and packages to ensure timely reviewal and retrieval for personnel Assisting with on-boarding and off-boarding by serving as a point of contact for the People Team to employees Monitoring workplace requests and workplace attendance through Envoy and Jira Reporting office progress to senior management and working with them to improve office operations and procedures Coordinating and supporting office events and onsite meetings Requirements The Necessities: 3-5 years in an administrative or office management position Ability to lift ~35-50lbs in weight Ability to push/pull 35-75lbs Standing or walking for 4-5 hours per shift Bending to pick up items from the floor or to wipe down surfaces and stock supplies Strong written and verbal communication skills Excellent organizational and time management skills Great customer service and interpersonal skills Friendly, service-oriented personality Keen attention to detail Problem-solving and basic troubleshooting skills Comfortable in a fast-paced environment Reliable Transportation The Extras Experience with Confluence and Jira Experience with Eden Workplace and Envoy software Event planning Experience with moving office locations Additional duties as assigned by the Senior Manager, Workplace Experience. This role will be based in Vestwell's Austin office, and is expected to report in office Monday - Friday, from 8:00 AM - 5:00 PM. The expected base salary range for this position is $65K - $80K. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on Austin and other similar metro areas. OUR BENEFITS We’re an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan! OUR PROCESS It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process. For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team. Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.

Keywords: Vestwell, Killeen , Office Coordinator - Workplace Experience, Administration, Clerical , Austin, Texas