Operations Service Manager
Company: Burlington
Location: Killeen
Posted on: May 26, 2023
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Job Description:
LOCATION 2100 South W.S. Young Drive Killeen TX US 76543
Overview
Are you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization
and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy
environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest
off-price retailers in the country, you'll be one of leaders of the
store team, participating in managing the overall operations of the
store.You will serve as a role model for store associates,
demonstrating and reinforcing the company's Core Values, developing
trust and respect among peers and staff, building strong teams and
partnerships, and driving business results. You'll coach, train and
develop a team of Cashiers and Customer Service Supervisors while
also overseeing business operations to ensure our associates are
delivering excellence customer service and the highest degree of
professionalism.
Responsibilities:
Manages the Customer Service and Cashier teams, driving compliance
to company policies and standards, safekeeping of company funds and
property, asset protection, sales, and record keeping
procedures.
Provides guidance to the Customer Service Supervisors to ensure
they are meeting customer service expectations and there is smooth
customer flow at the registers.
Manages the overall execution of operations and receiving SOPS,
including the continuous flow process.
Monitors the receiving process, transfers, debits, damages, and
charge-backs and partners with the Receiving Supervisor to maintain
the accuracy of inventory.
Supports the Store Manager and others in areas including but not
limited to staffing, sourcing, interviewing, training, and
succession planning.
Assist in the management of other store operations areas as
needed.
Candidates must have 3+ years of Retail Management or Store
Operations experience at an Off Price, Big Box, Specialty or medium
to large-sized, multi-unit retail organization and be able to work
a flexible schedule; including early mornings, nights, weekends,
holidaysand required travel, as needed. Candidates must also be
able to lift and move boxes weighing up to 40 lbs. and should be
comfortable utilizing scheduling and reporting computer
software.
If you---
---want to work at a fast-growing company with a proven track
record of promoting from within
---are excited to deliver great merchandise values to customers
every day;
---take pride and ownership in helping drive positive results for a
team;
---are committed to treating colleagues and customers with
respect;
---are an ambassador in cultivating an inclusive workplace that
values diversity;
---want to participate in initiatives that positively impact the
world around you;
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate
discount. Burlington's benefits package includes medical, dental
and vision coverage including life and disability insurance. Full
time associates may also be eligible for up to 12 days of paid time
off annually, up to 8 paid holidays, paid sick time in accordance
with applicable law, and a 401(k) plan. We are a rapidly growing
brand, and provide a variety of training and development
opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington
associates make a difference in the lives of customers, colleagues,
and the communities where we live and work every day. Burlington
Stores, Inc. is an equal opportunity employer committed to
workplace diversity.
#LI-RA1
Pay Range : $20.90/hr - $29.45/hr.
Posting Number 2023-198515
Location US-TX-Killeen
Address 2100 South W.S. Young Drive
Shopping Center Killeen Mall Suite 6701
Zip Code 76543
Workplace Type On-Site
Position Type Regular Full-Time
Career Site Category Store Management
Position Category Store Management
Evergreen Yes
Keywords: Burlington, Killeen , Operations Service Manager, Executive , Killeen, Texas
Click
here to apply!
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