Patient Navigator RN
Company: Baylor Scott & White Health
Posted on: May 16, 2022
Temple Cancer Center
The Patient Navigator RN is responsible for facilitating patient
continuity of care with the healthcare team. This position acts in
an intake model, assessing the patient needs, assisting with
planning, organizing, implementing and evaluating the patient care
needs with the healthcare team. This position functions
autonomously and in collaboration with other members of the
healthcare team as a patient advocate, educator and
ESSENTIAL FUNCTIONS OF THE ROLE
Orients and educates patients, families, and caregivers to the
cancer healthcare system, multidisciplinary team member roles (to
include role of the ONN), and available resources.
Identifies potential and realized barriers to care (e.g.,
transportation, childcare, elder care, housing, language, culture,
literacy, role disparity, psychosocial, employment, financial,
insurance) and facilitates referrals as appropriate to mitigate
Participates in psychosocial distress screening process by
utilizing appropriate screening/assessment tools and methods.
Participates in coordination of the plan of care with the
Serves as a resource for community on health issues, prevention,
screening, treatment, and research.
Participates in multidisciplinary process improvement teams.
Builds therapeutic and trusting relationships with patients,
families, and caregivers through effective communication and
Assists in the identification of candidates for molecular testing
and/or genetic testing.
Assesses, plans, implements and evaluates patients according to the
physician orders, and establishes a plan of care.
Coordinates scheduling for outpatient testing to be performed in
order to make a definitive diagnosis. Communicates with all members
of healthcare team involved in providing patient care. Visits with
physicians and office staff acting as a liaison between patient and
office on a regularly basis.
Facilitates timely access to quality medical care from diagnosis
through survivorship. Collaborates with physicians and other health
care providers to improve patient care within an interdisciplinary
Educates patient and family members on diagnosis, treatment options
and available services, and serves as an advocate, providing
direction and support to the patient and family throughout the
continuum of care. Follows up with patients on 3 month and 1 year
Maintains accurate and complete nursing documentation, patient
information in the Patient Navigator database.
Participates in case conference where appropriate to maintain and
increase disease specific knowledge base. Participates and attends
community service events.
Participates in continuous quality improvement projects in order to
better serve the patient, family and healthcare system to improve
the quality of service provided.
Greets patient and families, and provides facility information,
directions and general information. Provides escorts for patients
and family throughout the hospital for places that are difficult to
Assists with on-boarding new nurse navigators to the program.
KEY SUCCESS FACTORS
Strong leadership, decision making and delegation skills.
Knowledge of care management, resource and utilization
Skilled in care management and patient assessments.
Excellent verbal and written communication skills required. Must be
able to interact comfortably with physicians, nurses, clinical
staff, patients, families and community agency representatives.
Ability to monitor, assess and record patient progress against a
plan of care.
Ability to facilitate patient access to community resources.
Ability to work collaboratively with both internal and external
medical staff and external partners and organizations.
Ability to assess, adapt, and calmly respond to changing and crisis
Ability to maintain confidentiality with all aspects of patient
information in accordance with all applicable policies and
Our competitive benefits package includes the following
Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
EXPERIENCE: 3 Years of Experience
Registered Nurse (RN)
Basic Life Support (BLS): BLS in 30 days of hire or
Keywords: Baylor Scott & White Health, Killeen , Patient Navigator RN, Healthcare , Killeen, Texas
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