KilleenRecruiter Since 2001
the smart solution for Killeen jobs

Call Center/Customer Service Representative

Company: Teleperformance
Location: Killeen
Posted on: March 12, 2020

Job Description:

BEST PLACE FOR PEOPLE

Join us in making connections.

Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do:

* Responsible for all customer inquiries and questions
* Provide excellent customer service at all times
* Follow up to customer inquiries by taking specific action in a timely manner
* Troubleshoot equipment and system problems
* Problem solve to help customers resolve issues on first call
* Enters data from customers into various software programs
* Appropriately communicate with upset customers to resolve their inquiries
* Thrives as a team player in a fast-paced, high-energy, change-oriented environment
* Participates in additional training courses when needed
* Performs other related duties and assignments as required and as assigned by supervisor
* Exercise retention efforts when appropriate
* Identify customers who are comparison-shopping and inquiring about contract terms
* Assisting the customer with the correct price plan

What You Will Bring:

* 6 months Contact Center experience preferred
* One year previous customer service experience required
* Must be at least 18 years of age
* Type 25 wpm
* High School Graduate or GED
* Logical problem solving skills and ability to multi-task
* Proven oral and written communication skills
* Must have availability to work various shifts
* Ability to use Windows operating systems and navigate between various windows
* Ability to work under pressure
* Continuously demonstrate a high sense of urgency
* Must have a keen sense of attention to detail, taking the initiative.
* Must be able to pass a Federal Background Check and Drug testing
* Possess a high level of Professionalism
* Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
* Ability to understand and empathize with customer's issues.

Teleperformance offers outstanding support to our team.

You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Killeen , Call Center/Customer Service Representative, Hospitality & Tourism , Killeen, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Driver Partner - Austin, TX
Description: goPuff, the largest and fastest convenience delivery app out there, is looking for delivery partners to deliver through goDrive, an app that connects Delivery Driver Partners with customers who have better (more...)
Company: GoPuff
Location: Del Valle
Posted on: 04/9/2020

Deliver with GoPuff - No Restaurants, No Riders - Austin, TX
Description: goPuff, the largest and fastest convenience delivery app out there, is looking for delivery partners to deliver through goDrive, an app that connects Delivery Driver Partners with customers who have better (more...)
Company: GoPuff
Location: Austin
Posted on: 04/9/2020

Stocker / Backroom / Receiving Associate
Description: What you'll do at br br Stocking, backroom, receiving associates work to ensure customers can find all of the items they have on their shopping list. Depending on the shift you work, your job could (more...)
Company: Walmart
Location: Buda
Posted on: 04/9/2020


Retail Associate
Description: GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and (more...)
Company: Ross Stores
Location: Burnet
Posted on: 04/9/2020

Favor-Delivery-Driver (No Experience Needed & Flexible)
Description: Are you looking for a flexible way to earn extra cash daily, make your own schedule, and provide a great experience to customers, all
Company: Favor
Location: Austin
Posted on: 04/9/2020

Call Center Customer Service Rep - Work from Home
Description: Hiring Entry Level Tech Support Agents North Austin, TX We are looking for outstanding customer service and technical support agents The Tech Support roles offer a variety of schedules to fit your needs (more...)
Company: Harte Hanks
Location: Austin
Posted on: 04/9/2020

Account Executive- Retail Consumer Goods- Tableau
Description: What You ll Be Doing In this role you will lead a broad team of resources and de ne a visionary strategy for the team and customer. This is a leading role, responsible for large, diverse, complex territories (more...)
Company: Tableau Software
Location: Austin
Posted on: 04/9/2020

Deli Supervisor
Description: Position Title:-- Deli Supervisor -- Department:------ Deli -- Supervisor:---------- Deli Manager -- FLSA:-------------------------- Non Exempt -- Position Summary: Responsible for receiving product and (more...)
Company: Restaurant depot
Location: Austin
Posted on: 04/9/2020

ASST STORE MGR in CEDAR CREEK, TX
Description: Dollar General Corporation has been delivering value to shoppers for 80 years. Dollar General helps shoppers Save time. Save money. Every day -- by offering products that are frequently used and replenished, (more...)
Company: Dollar General
Location: Cedar Creek
Posted on: 04/9/2020

GoPuff Driver Partner - No Restaurants, No Riders - Austin, TX
Description: goPuff, the largest and fastest convenience delivery app out there, is looking for delivery partners to deliver through goDrive, an app that connects Delivery Driver Partners with customers who have better (more...)
Company: GoPuff
Location: Manor
Posted on: 04/9/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Killeen RSS job feeds