KilleenRecruiter Since 2001
the smart solution for Killeen jobs

Customer Service Position Available

Company: Teleperformance
Location: Killeen
Posted on: November 22, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: call center associate, call center representative, coordinator, customer service, customer service associate, customer service representative, customer service specialist, platform support, representante de servicio al cliente, representative

Keywords: Teleperformance, Killeen , Customer Service Position Available, Hospitality & Tourism , Killeen, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Deliver with GoPuff - No Restaurants, No Riders
Description: goPuff , a leading consumer technology platform delivering everyday essentials in minutes from local facilities, is looking for delivery partners to deliver through goDrive , an app that connects Delivery (more...)
Company: goPuff
Location: Austin
Posted on: 11/29/2020

Customer Service Position Available
Description: BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer (more...)
Company: Teleperformance
Location: Salado
Posted on: 11/29/2020

Housekeeping (12:30PM-830PM)
Description: POSITION DESCRIPTIONPerforms day-to-day activities of the housekeeping and maintenance department in accordance with current Federal, State, and Local standards, guidelines and
Company: Austin Wellness and Rehabilitation Center
Location: Austin
Posted on: 11/29/2020


Line Cook
Description: Job Description:Walk-in Apply Anytime Pays 14- 17/hr, depending on experience Who we are When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, (more...)
Company: The Cheesecake Factory
Location: Austin
Posted on: 11/29/2020

Customer Service Associate Austin 2133872
Description: Are you passionate about customer care and service experiences Do you intuitively understand how to communicate with customers in a professional, respectful, and timely fashion Do you love building (more...)
Company: NetHire
Location: Austin
Posted on: 11/29/2020

Catering Delivery Driver
Description: PURPOSE OF POSITION:The Sales Driver position is responsible for executing the Schlotzsky's Brand Standards to ensure successful operations, Guest service and achievement of financial targets.DUTIES AND (more...)
Company: Schlotzsky's Deli
Location: Austin
Posted on: 11/29/2020

Customer Service Representative.
Description: BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer (more...)
Company: Teleperformance
Location: Florence
Posted on: 11/29/2020

Team Leader, Operations
Description: You're a master of organization and efficiency behind the scenes of our stockroom. As Operations Team Leader, you play a key role in the operational efficiency in the store. Positive, creative and enthusiastic, (more...)
Company: CB2
Location: Del Valle
Posted on: 11/29/2020

Customer Service Position Available
Description: BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer (more...)
Company: Teleperformance
Location: Briggs
Posted on: 11/29/2020

Barista/Dessert Finisher
Description: Job DescriptionWho We Are When you step inside of The Cheesecake Factory, you're surrounded by the best of everything: fresh ingredients, delicious dishes, and incredible people. We're
Company: The Cheesecake Factory
Location: Austin
Posted on: 11/29/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Killeen RSS job feeds