KilleenRecruiter
the smart solution for Killeen jobs

Customer Service Representative - Teleperformance - Killeen

Company: Teleperformance - Killeen, TX
Location: Killeen
Posted on: December 7, 2018

Job Description:

Customer Service Representative
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
Your Impact
Our Customer Service Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities


  • Handle and carefully respond to all inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
  • Appropriately communicate with customers
  • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning

    What We're Looking for

    • Over 18 years of age
    • Ability to type--30 wpm
    • Ability to pass client specific testing
    • High School Graduate or GED
    • Comfort with a desktop computer system
    • Proven oral & written communication skills
    • Compassionate customer service mindset
    • Ability to interact with various types of customers

      What We Prefer

      • 6 months Call Center experience
      • 6 months--Customer service experience
      • Logical problem-solving skills
      • Availability to work various shifts
      • Ability to use Windows/iOS--operating systems
      • Organization and work prioritization skills

        Being One of Our People
        It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
        Teleperformance is an Equal Opportunity EmployerJB.0.00.LN
        Customer Service

        Keywords: Teleperformance - Killeen, TX, Killeen , Customer Service Representative - Teleperformance - Killeen, Hospitality & Tourism , Killeen, Texas

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category
        within


Other Hospitality & Tourism Jobs


Work in Retail? Earn Extra Cash Delivering Groceries
Description: Work in Retail Earn Extra Cash Delivering Groceries Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. (more...)
Company: Shipt
Location: Austin
Posted on: 12/15/2018

Assistant Manager- Dunkin' Donuts (Morning Shifts Needed)
Description: In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee (more...)
Company: Dunkin' Donuts - Franchisee of Dunkin Donuts
Location: Cedar Park
Posted on: 12/15/2018

Runner/Delivery Driver - Austin (Del Valle,TX)
Description: We deliver anything our customers need: tacos, groceries, dry cleaning, you name it We're
Company: Favor Delivery
Location: Del Valle
Posted on: 12/15/2018


Dishwasher - Hill Country Galleria Chilis
Description: Be A Part Of What's Trending At Today's Chili's. Make Money. Grow Your Career. Be a Chilihead. Our Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They (more...)
Company: Brinker International
Location: Austin
Posted on: 12/15/2018

Director Of Catering and Convention Services
Description: Director Of Catering and Convention Services Location: US-TX-Austin of Openings: 1Category: CateringPosition Type: Regular Full-TimeFLSA Status: ExemptAbout UsPerfect Downtown Location Centrally located (more...)
Company: Sheraton Austin At The Capitol
Location: Austin
Posted on: 12/15/2018

Temporary Retail Shopper
Description: Employer is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Cedar Park
Posted on: 12/15/2018

Grill Cook
Description: Overview br br The Cook serves our Guests in multiple capacities in the kitchen of Cracker Barrel Old Country Store and Restaurant, including Grill Cook, Prep Cook, and Backup Cook. The Cook always (more...)
Company: Cracker Barrel
Location: San Marcos
Posted on: 12/15/2018

Cook I
Description: Cook I Location: US-TX-Austin of Openings: 1Category: KitchenPosition Type: Regular Full-TimeFLSA Status: Non-ExemptAbout UsPerfect Downtown Location Centrally located in downtown Austin, the Sheraton (more...)
Company: Sheraton Austin At The Capitol
Location: Austin
Posted on: 12/15/2018

Cooks ( Line Cook ) - FT $14 - $16 / hr
Description: Great Culinary Careers We are currently hiring for a Lead Line Cook for dinner shifts from 2pm -10pm. Restaurant last seating is at 9pm. Learn under acclaimed Chef Stephan Beaucamp all the ins outs (more...)
Company: Lake Austin Spa Resort
Location: Austin
Posted on: 12/15/2018

Retail Shopper Part Time
Description: Employer is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Pflugerville
Posted on: 12/15/2018

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Killeen RSS job feeds