Senior Service Center Logistics Manager
Company: Zoox
Location: Austin
Posted on: February 16, 2026
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Job Description:
Job Description Job Description As our Senior Service Center
Logistics Manager, you will be responsible for day-to-day
operations for the service warehouse, including receiving,
stocking, inventory management, shipping, and other
warehouse-related activities. You will also plan, develop, and
improve warehouse processes within our service centers.
Additionally, you are responsible for hiring and developing the
service center teams across the network. You will assist us in
transitioning to a more production-ready company. In this role, you
will: Support vehicle operators in day-to-day operations, upholding
a safety-centric, inclusive, and open communication culture.
Complete all administrative tasks concerning team management,
including, but not limited to, timesheet approval & schedule
validation, and conduct written and oral performance feedback with
direct reports at regular intervals. Engage with contractors
assigned to Zoox to answer questions, provide information, and
ensure they understand and execute their job assignments. Manage
daily warehouse operations within multiple facilities, including
receiving, kitting, and cycle counting. Establish a process to
operate and maintain our warehouse equipment in optimal condition,
using KPIs to ensure continuous improvement in cost, service,
quality, and safety. Work closely with other Team Leads and
Program/Project Managers within Vehicle Operators to ensure their
team stays aligned with Zoox’s overall goals. Become a knowledge
expert on Zoox’s proprietary software related to Vehicle Operations
and motivate and mentor direct reports to execute and deliver to
Zoox’s high standards. Develop a strategy to ensure all our
materials are delivered on time to our internal customers at the
lowest possible cost in a high-growth environment. Support in the
monitoring and management of budget forecast and performance
against forecast; develop and implement corrective actions when
performance is not in line with the budget Develop and implement
the safety guidelines to ensure team safety. Travel Requirements :
40% - 50% Qualifications Bachelor's degree in Logistics, Supply
Chain, or a related field 8 years of professional work experience
in a product-based warehouse/logistics operations 3 years of
experience leading direct reports Experience with Warehouse
Management Systems (WMS) - SAP preferred Experience working in a
high-level collaborative environment and promoting a teamwork
mentality Proven ability to problem-solve and improve operational
efficiency with a proactive mindset and resourcefulness Strong
written and verbal communication skills to coordinate with team
members and management, and explain technical issues Excellent
driving history, and ability to lead and commute to different
warehouse locations – must be flexible Bonus Qualifications
Experience working with SAP (S4 Hana highly preferred) Experience
in automotive/fulfillment operations Autonomous vehicle industry
experience Experience working with cross-functional teams in an NPI
environment on go-to-market initiatives Base Salary Range There are
three major components to compensation for this position: salary,
Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation
Rights. A sign-on bonus may be offered as part of the compensation
package. The listed range applies only to the base salary.
Compensation will vary based on geographic location and level.
Leveling, as well as positioning within a level, is determined by a
range of factors, including, but not limited to, a candidate's
relevant years of experience, domain knowledge, and interview
performance. The salary range listed in this posting is
representative of the range of levels Zoox is considering for this
position. Zoox also offers a comprehensive package of benefits,
including paid time off (e.g. sick leave, vacation, bereavement),
unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs,
health insurance, long-term care insurance, long-term and
short-term disability insurance, and life insurance. We may use
artificial intelligence (AI) tools to support parts of the hiring
process, such as reviewing applications, analyzing resumes, or
assessing responses. These tools assist our recruitment team but do
not replace human judgment. Final hiring decisions are ultimately
made by humans. If you would like more information about how your
data is processed, please contact us.
Keywords: Zoox, Killeen , Senior Service Center Logistics Manager, Logistics, Transportation & Drivers , Austin, Texas
