Patient Service Specialist II - Hemingway
Company: Amedisys
Location: Killeen
Posted on: November 23, 2020
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Job Description:
The Patient Service Specialist II serves as an expert in
gathering patient demographic information and ensuring
reimbursement for services. The Patient Service Specialist II
provides a range of advanced-level intake and associated
administrative services pertaining to patients being admitted to
the hospital and/or treatment facility or receiving outpatient
services to include obtaining demographic, insurance, and medical
information, collecting co-pays and deposits, scheduling follow-up
appointments, and ordering diagnostic tests as directed. The Patient Service Specialist II facilitates patient and
information flow by directing patients to correct locations,
arranging patient transport, answering incoming telephone calls,
and providing clerical support. Provides accurate patient, medical,
financial, or procedural information to patients or approved
outside entities as directed. The Patient Service Specialist II
identifies issues and participates in process improvements
initiatives, facilitates or leads team meetings, mentors and trains
staff in the department. Provides training on application, website
and other resource access. The ideal Patient Service Representative II candidate is
organized, detail-oriented and shows a demonstrated commitment to
effective customer service delivery, integrity, and the ability to
work productively as a member of a team. Location/Facility Baylor Scott & White
Specialty/Department/Practice Hemingway, Killeen, Texas
Shift/Schedule Full-Time Benefits Our competitive benefits package
includes*: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 *Note: Benefits may vary based upon position type and/or level.
QUALIFICATIONS EDUCATION H.S. Diploma/GED Equivalent EXPERIENCE A
minimum of 1 year experience required
Keywords: Amedisys, Killeen , Patient Service Specialist II - Hemingway, Other , Killeen, Texas
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