Card Fraud Sr. Process Specialist
Company: First National Bank
Location: Killeen
Posted on: January 10, 2021
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Job Description:
* Investigate, resolve and report suspected fraudulent activity
initiated via ATM and/or debit card transactions* Monitor
alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac
and complete all necessary analysis to determine required action*
Investigate and research accounts in question for possible
fraudulent transactions* Contact account holders to verify identity
and questionable transactions* Maintain and reissue ATM and/or
debit cards* Update Pulse Prism and Safe Reporting systems* Review
incoming EFT credits within approval limit* Review incoming car
rentals * Other duties as assigned Physical Requirements:* Must be
able to remain in a sitting stationary position for extended
periods of time* Constantly operate a computer and other office
machinery FCBI is an equal opportunity employer. Requirements *
High School Diploma or Equivalent* At least 18 years of age*
Working knowledge of Microsoft Office * Customer Service
Experience* Ability to work with minimal supervision* Ability to
organize and prioritize * Capable of meeting deadlines* Good
communication skills* Must successfully pass background
investigation and drug screen according to company policy* Must be
able to get along with co-workers and work effectively in a team
environment
Keywords: First National Bank, Killeen , Card Fraud Sr. Process Specialist, Other , Killeen, Texas
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