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System Support Specialist (GCSS-A)

Company: NANA
Location: Killeen
Posted on: May 3, 2021

Job Description:

**System Support Specialist (GCSS-A)**

**Description**

**Akima Support Operations (ASO)** provides logistics, facilities maintenance and operations, transportation and support services for mission-critical military installations and civilian agencies around the country. From the homes of U.S. Central Command and U.S. Special Operations Command to the highways of suburban Virginia, ASO experts and professionals work behind the scenes to ensure smooth and continuous operations. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to safety, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company's profits go back to our more than 14,000 Iupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

This position provides troubleshooting assistance and problem resolution for computer systems in variety of environments. The System Support Specialist is responsible for providing unit subject matter expertise and support for Global Combat Supply Support-Army (GCSS-A) across all functional areas.

**Job Summary:**

The System Support Specialist must have a minimum of ten (10) years experiences in U.S. Army logistics, specifically STAMIS Property Book / Unit Supply / Maintenance and Property Accountability. The support activities include, but are not limited to, providing the unit with support by answering immediate questions, demonstrating and supporting hands-on usage of the GCSS-Army solution, and reinforcing formal classroom training where skill deficiencies are identified by the unit. All on-site SMEs will provide support across all of the functional areas. The System Support Sepcialist will provide hands-on system knowledge, provide on-site individual instruction, assist in solution problem resolution and maintain ongoing integration with the GCSS-Army Program Management Office's (PMO) sustainment efforts.

**Responsibilities:**

+ Possesses operational knowledge and skills in Army Maintenance Information Systems LIW, SAMS-IE and GCSS-A

+ Serves as on-site Point of contact (POC) with GCSS-A Program Management Office (PMO)

+ Responsible for problem resolution and administrative processes to include, but not limited to, staffing, training, skills retention, government reporting and reach back for emergent training requirements

+ Supports Implementation Teams in day to day activities for configuring and designing the Property Book/Unit Supply portion of the Tactical Enterprise Resource Planning (ERP) implementation of the Global Combat Support SystemArmy (GCSSArmy)

+ Provides Army Logistical Subject Matter Expert advice on Army Transformation, functionality, policy, and procedures to SAP trained consultants

+ Provides information on the Army authorization documents: TOE, MTOE, TDA, MTDA, Augmentation TDA, Common Table of Allowances, and Letters of Authorization

+ Participates in the review of regulatory and other directives having logistics systems applications for consistency with Army logistics doctrine and determined the impact on the automated systems

+ Participates in Ad Hoc group meetings

+ Provides information on the organizational equipment readiness process.

+ Assists in the development of management policies pertaining to GCSS-A

+ Leads student classes in multiple Programs of Instruction (POI) for varying levels of experience and command

+ Oversees data conversion validation, Post Go Live Activities and remote Virtual Over the Shoulder (VOTS) support for Units and facilities fielded the GCSS-A program

+ Creates daily status briefs for Department of the Army stakeholders, senior company leadership and local senior Unit representatives

Work is regularly performed in a combination of office and shop environments and is regularly exposed to dust, odors, oil, fumes and noise. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift and carry up to 50 lbs.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Hourly Compensation: $29.30

**Qualifications**

**Minimum Qualifications:**

+ 10 years' experience using U.S. Army logistics tools, techniques and procedures

+ Experience in Military Supply Operations listed below:

- Battalion S4/Brigade S4 Supply Operations Experience

- Property Book Officer Experience (Senior NCO/Warrant Officer)

- Asset Management

- Unit Level Supply Room Experience (Supply Sergeant)

+ High School Diploma / GED

+ Valid Driver's License

+ Ability to obtain a NAC-I and a CAC

**Desired Qualifications:**

Certified Solution Experts (CSE) with credentials certified by Contractor as Wave 1, Wave 2 or Multifunctional and possess operational knowledge and skills in Army Maintenance and Logistics Information Systems.

+ CTT (Certified Technical Trainer)

+ Fielding and Training Army Systems

+ Battalion/Brigade/Division Logistics Officer

+ Supply Excellence Award Program

+ Knowledge in the use of Microsoft Word, PowerPoint, and Excel programs

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

_We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law._

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

_In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application._

**Job:** Information Technology

**Primary Location:** US-TX-Killeen

**Shift:** Day Job

**Req ID:** ASO01710

Keywords: NANA, Killeen , System Support Specialist (GCSS-A), Other , Killeen, Texas

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