Helpdesk Technician II

Company: Chenega MIOS
Location: Killeen
Posted on: May 3, 2021

Job Description:

NJVC

Company Job Title: Helpdesk Technician II

Clearance:Background check required.May require ability to obtain and maintain a top secret clearance.

Location: Ft. Hood, TX


Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• High school diploma or GED and 5+ years experience OR
• Associates degree in a directly related field and 2+years experience OR
• Bachelor's degree in a non-directly related field and 2+years experience OR
• Bachelors degree in a directly related field and 1+years experience OR
• Master's degree in a non-directly related field and 1+ years' experience OR
• Master's degree in a directly related field and 0+ years' experience
• Relevant education and/or experience must be in an IT discipline related to the assigned program area (e.g., Network Engineering, Network Management, Computer Science, Information Systems, Computer or Software Engineering, Management Information Systems, or Computer Forensics/Security, etc.).
• ATC: Computing Environment, Security+ (or equivalent DOD Directive 8570.1 IAT II) is required.
• Background check required.May require ability to obtain and maintain a top secret clearance.

• Relevant experience is required in deploying IT hardware, like desktop computers, laptops, tablets, monitors, and printers.
• Relevant experience is required in configuring IT hardware to resolve problems and installing/configuring operating system images and specialty software on customer devices.
• experience with using Trouble Ticket automated software; performing backup and restore of software and data on client compute devices; trouble shooting and resolving client network and wireless issues.
  
  
  

Keywords: Chenega MIOS, Killeen , Helpdesk Technician II, Other , Killeen, Texas