VTC Lead - OTC

Company: Link Solutions, Inc
Location: Killeen
Posted on: May 3, 2021

Job Description:

Education:

Bachelor's Degree or equivalent experience

Experience:

4+ Years VTC experience

Citizenship Requirement:

US Citizen

Clearance Level:

Secret Clearance (TS preferred for COMSEC support)

Location:

Fort Hood, TX.

Job Responsibilities:

• The candidate will provide Video Teleconferencing (VTC) capability throughout and between all VTC equipped conference rooms across designated customer facilities.
• Support both VTC/SVTC capability support for approximatelyy 40 rooms at APG, as well as an Integrated Satellite Dish System, VTC Teleconference Bridge, GVS Gateway, GVS Call Control, and Video System Manager). VTC Teleconference Bridge, VCS expressway, VCS call control, Integrated Services Digital Network (ISDN) gateway, and Video System Manager at APG.

Other Responsibilities Include:

• Setup and management of the basic operating system, hardware installation, system configuration, call accounting system, audio and video connections
• Provide usage reports for Desktop Video Teleconferences (DVTCs), AV/VTC/SVTC systems, and Studio VTCs
• Provide analysis, design, testing, documentation and implementation of all systems.
• Inspections of system operations; perform quarterly preventive maintenance for the GFE as required by the manufacturer
• Identify any equipment in need of corrective repairs. If parts or service are required the contractor shall document part specifications and vendor information and submit to the appropriate Government personnel for purchase.
• Integration of internal and external technology products associated with visual production in connection with VTC's and conference facilities.
• Keep current with new VTC technologies as they are developed by industry and make recommendations for using these new technologies
• Provide technical expertise involved in the operation and support of the audio/visual and video conferencing infrastructure.
• Able to provide professionalism to support senior leadership
• Provide timely responses and resolution to customer problems and requests.
• Pre-configure, test audio/visual and video conferencing equipment for meeting requirements, and attend/monitor special events for timely A/V support services.
• Develop monthly metrics and analytical reporting of usage, trending, and scalability.
• Coordinate periodic audio/visual and video conferencing training sessions.
• Willing to work a flexible schedule that may include very early arrivals and late coverage in the evenings.

Clearance Requirement:

• Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Preferred Qualifications:

• Top Secret clearance preferred
• BA or BS degree in a technical area (Computer Science, Information Assurance, Cyber Security).

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services, Link is quality and compliance focused, under our guiding philosophy "Mission FirstCustomer Always," We are ISO 9001:2008, ISO 20000-1:2011, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program

Keywords: Link Solutions, Inc, Killeen , VTC Lead - OTC, Other , Killeen, Texas