Customer Service Representative - Travel (Killeen, TX) Virtual Hiring Event
Posted on: June 9, 2021
Teleperformance Virtual Hiring Event - Customer Service
Representatives - Hiring Now!
Date: Tuesday, June 8, 2021
What We're Hiring For
Customer Service Representative - Travel (Killeen, TX)
High school diploma or equivalent
18 year of age or older
Proficiency with desktop computer system and internet
After you RSVP, you will receive a Zoom link and additional
instructions via email and text message to prepare for your
interview and access the event. Please download Zoom on your
computer or phone. Please ensure that you have a working webcam,
microphone, and internet connection. Make sure to test these prior
to the interview.
What to bring to this event
The best way to prepare is to get a good nights rest and come
prepared to show us who you are. We want to learn all about you and
what makes you unique! Please join the virtual hiring event at your
registered time. Please allow 2 hours as you will be able to
complete testing, interview, and if all goes well receive an offer
on the spot!
Teleperformance is the strategic partner to the worlds leading
companies, enhancing the customer experience during each
interaction. We live by our mantra #eachinteractionmatters. We are
300,000 team members strong and we make a difference in peoples
lives, every day! Our friends call us TP and soon, you will
Joining our global teams is so much more than taking a new job, its
a career journey! From onboarding all the way to training
graduation, youll be emerged in experiences that inspire
professional growth and spark lifelong friendships. Seriously, just
Were in a unique position to offer not just an exceptional employee
experience, but continued progression inside our ever growing
organization. Youll quickly realize the potential that TP has to
offer and youll hear endless testimonials about career growth and
professional development. Were virtual, so you have the option to
accelerate your career without leaving your house! #Tpproud
What is a Virtual Hiring Event?
Virtual hiring events are a great way for employers and jobseekers
to connect, even if they aren't in the same physical location.
Hiring is a human process, and they would like to talk with you
online (either through chat, on the phone, or video) to see if
youre a fit!
YouTube Link: https://www.youtube.com/embed/are8jY8Lxb4
Do you have open availability?
Are you 18 years or older?
Do you live within commuting distance to the Teleperformance site
in Killeen, TX?
Agents answer incoming calls from card members who want to redeem
their reward points to book trips. Calls include providing travel
options (air, hotel and car), booking travel, assisting with
navigation of the travel website, cancelling trips, etc.
Booking leisure domestic and international reservations
Provide excellent customer service over the phone to customers
Navigate a computerized data entry system or other relevant
This is a work-from-home position. Computer equipment and software
provided. Candidates must provide high-speed internet access.
What Were Looking for
High School Diploma or GED
Over 18 years of age
Provide high speed internet access in your home
Must be at least 5Mbps upload and 10Mbps download speed, cannot be
Must provide proof of internet connection and speed to be
Must be available to attend one of our classes, and attend all
training sessions, without any absence, for the first 10 weeks
Be proficient in computer operation and website navigation
Must be able to multi-task between multiple computer programs and
Able to work independently
Have excellent customer communications skills, both oral and
Knowledge of general office PC-based programs, including MS Word,
Excel, PowerPoint, and Outlook
Ability to work in an constantly changing and fast paced
Strong judgment and decision-making skills
Superior negotiating skills
Strong listening skills
What We Prefer
Previous experience working in a work-from-home call center
Previous travel experience booking air, hotel, car, etc.,
Sales/service experience in retail, sales, service, or other
helping business a plus
Keywords: Teleperformance, Killeen , Customer Service Representative - Travel (Killeen, TX) Virtual Hiring Event, Other , Killeen, Texas
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