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Executive Director of Communications

Company: City of Killeen
Location: Killeen
Posted on: June 10, 2021

Job Description:

Job Description Benefits Supplemental Questions

To plan, organize, direct and manage all aspects of the Communications Department. To design and implement a comprehensive public relations program for the City of Killeen that develops a positive public image and an informed citizenry. To design and implement an effective legislative strategy in accordance with City Council's adopted state and federal legislative agendas. To plan and direct the activities and operations of the Printing Services Division. To serve as chief communications and legislative advisor and subject matter expert.


Exercises supervision of the employees in the Communications Department.

Essential Duties: CORE COMPETENCIES:

Plans and directs the goals and objectives of the Communications Department, which includes Communications, Legislative Affairs, and Printing Services.

Serves as strategic communications advisor to City staff, management, and leadership.

Serves as the official City spokesperson.

Maintains crisis communications resources, ensures emergency training requirements of self and subordinates are current and complete, and creates community connections for use during emergency preparation and response.

Develops, implements, and oversees policies, procedures, programs, and systems that keep all Killeen stakeholders informed about City issues of interest or importance.

Oversees media relations to include strategizing release of information, developing and distributing materials, planning events, responding to media inquiries, and evaluating coverage.

Oversees programs that keep all City employees informed of issues critical to them as individuals, as well as those activities and events that affect the entire workforce to include producing the employee newsletter, coordinating employee meetings, servicing employee information needs, and managing printed and digital information dissemination.

Oversees the development and operation of the City webpage, ensuring it meets organizational needs, complies with federal and state laws and accessibility standards, and remains functional, updated, and available to the public.

Oversees the development, management, use, and content of social media outlets including organizational policy development and application.

Oversees the multimedia operations of the City which include the Government Access Channel, production, broadcast, streaming, and archiving of City Council meetings, regular and special program video development, creation, and distribution, and graphic support for all departments and digital communication outlets.

Develops, coordinates and manages specialized public relations projects between the City of Killeen and other entities.

Develops and oversees Killeen Citizens Academy.

Serves as the legislative liaison for the City's state and federal legislative agendas.

Develops the City's annual state and federal legislative agendas for City Council consideration and adoption.

Strategizes and administers legislative efforts to create positive relationships with state and federal legislators and agencies, educate audiences on the issues affecting the City of Killeen, represent the City's legislative interests in all pertinent matters, and produce measurable results in accordance with legislative agendas and priorities.

Manages relationships with legislative consultants to include contracts, expectations, and plans of work.

Represents the City of Killeen and its legislative agendas at external boards, focus groups, and organizations related to legislative or similar matters.

Oversees the Printing Services Division to include establishing expectations and standards, approving work plans, evaluating services and products, and maximizing resources.

Develops, administers and evaluates the budgets of Communications, Legislative Affairs, Printing Services and the Public, Education and Government (PEG) Fund.

Supervises subordinate employees to include hiring, training, evaluation and retention.

Serves as a representative of the City of Killeen, in a public relations capacity, at various meetings, conventions, and seminars.

Serves as the City's protocol officer.

Performs other duties as assigned.

Required Minimum Qualifications: Education and Experience:

  • Graduation from an accredited four-year college or university with a degree Business Administration, Public Relations, Communications, or related field required; Master's degree, preferred; and
  • Five (5) years of experience in Public Relations, Communications, Government or related field;
  • Two (2) years of supervisory or management experience;
  • Public sector experience, preferred.

Knowledge, Skills and Abilities:

  • Considerable knowledge of public relations principles and practices;
  • Considerable knowledge of state and federal legislative bodies and processes;
  • Must be able to understand complex subjects and ideas and communicate them in a clear, concise and understandable manner;
  • Skill to operate word processing and desktop publishing software.
  • Maintain effective working relationships with City Management, City Council, City department leaders and employees, and the general public
  • Ability to oversee, plan, and organize Communication projects and processes
  • Maintains regular and punctual attendance.

Special Requirements:

  • Must possess a valid driver's license or obtain one by date of hire.
  • Completes National Incident Management System (NIMS) training within first year of employment.

Supplemental Information: Tools and Equipment Used

Personal computer, including spreadsheet and word processing software; camera, digital camera; telephone; pager; copy machine, and fax machine.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is frequently required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

While performing the duties of this job, the employee occasionally works in outside weather conditions.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Selection Guidelines

Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Keywords: City of Killeen, Killeen , Executive Director of Communications, Other , Killeen, Texas

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