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Customer Service Representative - Healthcare Virtual Hiring Event

Company: Teleperformance
Location: Killeen
Posted on: June 12, 2021

Job Description:

Teleperformance Virtual Hiring Event - Customer Service Representatives - Hiring Now!Event DetailsDate: Thursday, June 10, 2021What We're Hiring ForCustomer Service Representative - HealthcareIntake Details:RequirementsHigh school diploma or equivalentFlexible Availability18 year of age or olderProficiency with desktop computer system and internetTechnical requirementsAfter you RSVP, you will receive a Zoom link and additional instructions via email and text message to prepare for your interview and access the event. Please download Zoom on your computer or phone. Please ensure that you have a working webcam, microphone, and internet connection. Make sure to test these prior to the interview.What to bring to this eventThe best way to prepare is to get a good night s rest and come prepared to show us who you are. We want to learn all about you and what makes you unique! Please join the virtual hiring event at your registered time. Please allow 2 hours as you will be able to complete testing, interview, and if all goes well receive an offer on the spot!About TeleperformanceOur StoryTeleperformance is the strategic partner to the world s leading companies, enhancing the customer experience during each interaction. We live by our mantra #eachinteractionmatters. We are 300,000 team members strong and we make a difference in people s lives, every day! Our friends call us TP and soon, you will too.Joining our global teams is so much more than taking a new job, it s a career journey! From onboarding all the way to training graduation, you ll be emerged in experiences that inspire professional growth and spark lifelong friendships. Seriously, just ask around.We re in a unique position to offer not just an exceptional employee experience, but continued progression inside our ever growing organization. You ll quickly realize the potential that TP has to offer and you ll hear endless testimonials about career growth and professional development. We re virtual, so you have the option to accelerate your career without leaving your house! #TpproudWhat is a Virtual Hiring Event?Virtual hiring events are a great way for employers and jobseekers to connect, even if they aren't in the same physical location. Hiring is a human process, and they would like to talk with you online (either through chat, on the phone, or video) to see if you re a fit!Application Link: YouTube Link: Screening Questions:Preferred:Do you have open availability?Preferred:Are you 18 years or older?Mandatory:Do you live within commuting distance to the Teleperformance site in Killeen, TX?Benefits of working with TP includePaid Training $10.00 - $12.00Competitive Wages $10.00 - $12.00 plus incentivesMonthly Bonuses $200.00 to $2000.00Full Benefits (Medical, Dental, Vision, 401k and more)Employee wellness and engagement programsA fun, casual work environment on site or virtualIn addition to the overall convenience, you ll enjoy the many benefits of working from home!Removing the cost, stress and time constraints of a daily commuteTotal comfort of working from your own homeA flexible work scheduled and more work life balanceResponsibilitiesHandle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely mannerProvide excellent customer service through active listening on every interactionTroubleshoot and resolve customer issues through the use of desktop applicationsWork with confidential customer information and treat it sensitivelyAim to resolve issues on the first call by being proactive and demonstrating advanced product knowledgeQualificationsWhat We re Looking forLogical problem-solving skillsAvailability to work various shiftsAbility to use Windows operating systemsAbility to type 25 wpmOver 18 years of ageHigh School Graduate or GEDPredictable and reliable attendanceWhat We Prefer6 -12 month customer service experience preferredConsistent work historyProven oral & written communication skillsSome Technical background Associated topics: agent, call center associate, client, csr, customer care representative, rep, representative, service, technical assistant, technical support

Keywords: Teleperformance, Killeen , Customer Service Representative - Healthcare Virtual Hiring Event, Other , Killeen, Texas

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