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Service Coordinator II

Company: Centene
Location: Killeen
Posted on: June 12, 2021

Job Description:

Position Purpose: Determine needs and eligibility of members for various services through field-based collaboration with medical, behavioral, and social support staff. Conduct screening and risk assessment interventions per program guidelines.Conduct in-home face to face member assessments and telephonic outreachDocument assessments and contacts, develop and approve service plans, and ensure authorizations are completedConduct follow-up contacts or in-person visits to determine if services meet member's needsAssess member's medical, safety and support service needs and coordinate the delivery of servicesProvide education related to member's health condition and careAssist with modification and management of care plans under the direction of Registered Nurse in conjunction with member, medical consenter or caregiver, Department of Family and Protective Services caseworker and family, if applicable, as well as the managing physicianMaintain case record documents and enter information in an automated system, establishing a record for each member receiving servicesCoordinate member care through collaboration with community outreach and member advocates, assigned service coordinators, and/or case managersEducate providers and community resources on program components and available support servicesEducate members to foster compliance with program and positively impact outcomes75% travel requiredPosition Purpose: Determine needs and eligibility of members for various services through field-based collaboration with medical, behavioral, and social support staff. Conduct screening and risk assessment interventions per program guidelines.Conduct in-home face to face member assessments and telephonic outreachDocument assessments and contacts, develop and approve service plans, and ensure authorizations are completedConduct follow-up contacts or in-person visits to determine if services meet member's needsAssess member's medical, safety and support service needs and coordinate the delivery of servicesProvide education related to member's health condition and careAssist with modification and management of care plans under the direction of Registered Nurse in conjunction with member, medical consenter or caregiver, Department of Family and Protective Services caseworker and family, if applicable, as well as the managing physicianMaintain case record documents and enter information in an automated system, establishing a record for each member receiving servicesCoordinate member care through collaboration with community outreach and member advocates, assigned service coordinators, and/or case managersEducate providers and community resources on program components and available support servicesEducate members to foster compliance with program and positively impact outcomes75% travel requiredEducation/Experience: Bachelor's degree in Social Work, Health Services, Behavioral Science or related field, or equivalent experience. 2+ years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions. Other state specific requirements may apply. Licenses/Certifications: LPN, LVN, LMSW, or LCSW preferred. Current state driver's license. NOTE: Service Coordinator II is a FIELD/REMOTE position that conducts in-person member visits in the following service delivery areas: Laredo, Killeen, Temple, and Waco, TX once COVID restrictions are removed. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Education/Experience: Bachelor's degree in Social Work, Health Services, Behavioral Science or related field, or equivalent experience. 2+ years of experience in a managed care environment or working with people with disabilities and vulnerable populations who have chronic or complex conditions. Other state specific requirements may apply. Licenses/Certifications: LPN, LVN, LMSW, or LCSW preferred. Current state driver's license. NOTE: Service Coordinator II is a FIELD/REMOTE position that conducts in-person member visits in the following service delivery areas: Laredo, Killeen, Temple, and Waco, TX once COVID restrictions are removed. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Clinical & NursingClinical & NursingUSA-Texas-KilleenUSA-Texas-KilleenUSA-Texas-Laredo, USA-Texas-Waco, USA-Texas-Temple, USA-TexasUSA-Texas-Laredo, USA-Texas-Waco, USA-Texas-Temple, USA-TexasSuperior HealthPlanSuperior HealthPlanFull-timeFull-time

Keywords: Centene, Killeen , Service Coordinator II, Other , Killeen, Texas

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