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FT Customer Support Specialist (Work From Home)

Company: FloatMe
Location: Killeen
Posted on: November 17, 2021

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Up to $22 per hour / Health insurance / Flexible hours / Email only (no phones) - As a Customer Support Specialist you'll: Respond to customer queries in a timely and accurate way via email messages in ZenDesk; Identify customer needs and help customers use specific features; Analyze and report product malfunctions; Update internal databases with information about issues and useful discussions with customers; Monitor customer complaints on social media and reach out to provide assistance; Gather customer feedback and share with Product, Sales and Marketing teams...Hiring Fast > >

Keywords: FloatMe, Killeen , FT Customer Support Specialist (Work From Home), Other , Killeen, Texas

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