KilleenRecruiter Since 2001
the smart solution for Killeen jobs

Call Center Representative in Killeen, TX

Company: Teleperformance
Location: Killeen
Posted on: November 6, 2019

Job Description:

BEST PLACE FOR PEOPLE

Join us in making connections.

Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do:

* Responsible for all customer inquiries and questions
* Provide excellent customer service at all times
* Follow up to customer inquiries by taking specific action in a timely manner
* Troubleshoot equipment and system problems
* Problem solve to help customers resolve issues on first call
* Enters data from customers into various software programs
* Appropriately communicate with upset customers to resolve their inquiries
* Thrives as a team player in a fast-paced, high-energy, change-oriented environment
* Participates in additional training courses when needed
* Performs other related duties and assignments as required and as assigned by supervisor
* Exercise retention efforts when appropriate
* Identify customers who are comparison-shopping and inquiring about contract terms
* Assisting the customer with the correct price plan

What You Will Bring:

* 6 months Contact Center experience preferred
* One year previous customer service experience required
* Must be at least 18 years of age
* Type 25 wpm
* High School Graduate or GED
* Logical problem solving skills and ability to multi-task
* Proven oral and written communication skills
* Must have availability to work various shifts
* Ability to use Windows operating systems and navigate between various windows
* Ability to work under pressure
* Continuously demonstrate a high sense of urgency
* Must have a keen sense of attention to detail, taking the initiative.
* Must be able to pass a Federal Background Check and Drug testing
* Possess a high level of Professionalism
* Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
* Ability to understand and empathize with customer's issues.

Teleperformance offers outstanding support to our team.

You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Killeen , Call Center Representative in Killeen, TX, Other , Killeen, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


PRN MRI Technologist
Description: MRI TechnologistThe Physician's Hospital Centre in Bryan, TX has an immediate opening for PRN MRI Technologist.We feel the
Company: The Physicians Centre Hospital
Location: Bryan
Posted on: 11/13/2019

Get New Painting Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Bryan
Posted on: 11/13/2019

Server - Temple
Description: ServerThe Server is responsible for providing exceptional food and beverage service to Members and guests, thus ensuring
Company: Wildflower Country Club
Location: Temple
Posted on: 11/13/2019


Home Health RN College Station TX
Description: At AccentCare, we Make A Difference As one of the nation s largest post-acute healthcare providers, we are proud to serve our local communities with personalized and patient-centric care. We leverage (more...)
Company: AccentCare
Location: College Station
Posted on: 11/13/2019

Ext Load Ground Crew
Description: br br Ext Load Ground Crew br br br br Duty Site br br br br Temple, TX br br br br FLSA Status br br br br Non-Exempt br br br br Emp. Status br br br (more...)
Company: S3, Inc
Location: Temple
Posted on: 11/13/2019

PRN MRI Technologist - Bryan
Description: MRI TechnologistThe Physician's Hospital Centre in Bryan, TX has an immediate opening for PRN MRI Technologist.We feel the
Company: The Physicians Centre Hospital
Location: Bryan
Posted on: 11/13/2019

Accounts Payable processor
Description: Accounts Payable processor--Project Details:We are excited to extend this opportunity to join our Accounts Payable AP team, where we strive to provide outstanding customer service to our Clients. This (more...)
Company: Cognizant Technology Solutions
Location: College Station
Posted on: 11/13/2019

Server
Description: DescriptionBeing a server at Pizza Hut is about making hungry people happy with tips It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut server, (more...)
Company: Pizza Hut
Location: Temple
Posted on: 11/13/2019

PRN Mammography Technologists
Description: Mammography TechnologistsThe Physician's Hospital Centre in Bryan, TX has an immediate opening for PRN Mammography Technologists.We
Company: The Physicians Centre Hospital
Location: Bryan
Posted on: 11/13/2019

Foundation Specialist Temple
Description: JOB SUMMARYProvidesguidance and support in the planning, development, and implementation offundraising programs and activities, provides broad-based support tohigher-level foundation staff in support (more...)
Company: Baylor Scott & White Health
Location: Temple
Posted on: 11/13/2019

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Killeen RSS job feeds