Membership Strategy Manager

Company: Girl Scouts Of Central Texas
Location: Austin
Posted on: February 13, 2026

Job Description:

Job Description Job Description Girl Scouts of Central Texas Job Description Job Title: Membership Strategy Manager FLSA Status: Full-time, exempt Departmen t: Membership Reports to: Membership Strategy Director Location: Austin, TX Job Purpose: The Membership Strategy Manager plays a pivotal role in driving membership growth by developing, implementing, and evaluating comprehensive year-round recruitment sales strategies for both youth and adult members within the council. This position provides leadership and management oversight to a team dedicated to lead acquisition, cultivation, conversion, and placement across our service area. Additionally, the Membership Strategy Manager ensures the maintenance and effectiveness of all systems that support recruitment functions. Essential Functions Membership Strategy and Leadership Provides strategic leadership in the creation and implementation of agile, data-based, and responsive council-wide membership recruitment strategies for both youth and adults. Equips member-facing teams with effective tools, resources, and messaging to support prospect conversion. Oversees a team dedicated to member acquisition enablement, including lead management. Partners with cross-functional teams to ensure recruitment strategies align with council priorities and strategic plans. Collaborates frequently with the marketing team to develop content and assets to drive membership recruitment, ensuring those materials are accessible, effective, and aligned with the sales process. Provides strategic guidance and tactical plans for establishing, cultivating, and maintaining relationships with schools, like-minded community organizations, faith-based organizations, and businesses to promote and deliver Girl Scouting within our service area. People Management Sets clear expectations and leads a high-performing team through innovation and effective delegation. Provides coaching, training, and development opportunities to foster a culture of teamwork and achievement. Champions diversity, equity, inclusion, and access in all aspects of leadership and team development. Relationship Building and Collaboration Builds strong relationships with internal stakeholders and external partners to support recruitment goals. Collaborates across departments to align efforts with mission objectives. Engages with peer councils to identify and apply best practices from the broader Girl Scout movement. Project Management and Communication Develops and manages departmental budgets, ensuring strategic resource allocation. Leads various projects related to this role, monitoring progress and keeping stakeholders informed throughout project lifecycles Communicates effectively across multiple platforms including email, social media, presentations, and training sessions. Required Qualifications Three or more years of experience in sales, lead management, workflow systems, and data analysis/reporting. Five or more years of experience in membership-based, youth-focused, or related organizations. Three or more years of supervisory experience with a proven ability to lead inclusive, innovative, and high-performing teams. Strong interpersonal skills, including a natural curiosity and openness about other perspectives and an ability to be diplomatic and professional when interacting with a wide variety of people and sensitive situations. Ability to assess training needs of staff and provide coaching to increase staff empowerment, efficiency, problem-solving skills, and performance. Ability to work effectively cross-departmentally, cultivating a culture of collaboration, and demonstrating respect for cross-departmental processes, staffing, and expertise. Effectively interact, work, and collaborate with people of various cultural backgrounds and promote an environment of inclusivity. Ability to positively influence others and maintain effective relationships with key stakeholders. Ability to critically assess current processes and suggest improvements. Strong written and oral communication, public speaking, and presentation skills. High-level proficiency in Microsoft Excel, Word, and Outlook or similar productivity software. Ability to make a commitment to the philosophy of Girl Scouting, both nationally and locally. Capable of maintaining strict confidentiality and professionalism when handling sensitive information. Yearly membership in GSUSA is required. Maintains a valid TX driver’s license, an acceptable driving record, acceptable vehicle insurance, and reliable transportation to travel within Girls Scouts of Central Texas service area. Satisfactory results from a criminal background check. Education Bachelor's degree in a field related to the job or an acceptable combination of education and experience to meet job qualifications. Preferred Qualifications Experience with CRM software tools (e.g., Salesforce), data warehouse tools (e.g., Looker), and task management software (e.g., Asana). Non-profit experience. Bilingual in English/Spanish. Physical Requirements This is largely a sedentary role but involves walking or standing for brief periods of time and for special events. Frequent travel within the greater Austin area. Occasional travel throughout the rest of GSCTX’s assigned geographical area, including Waco, San Angelo, Killeen, Bryan/College Station, and Brownwood. Infrequent travel opportunities outside the Girl Scouts of Central Texas region. Frequent use of computers and other office productivity machinery, such as copy machines and printers. Periodic filing will require the ability to reach, push, pull, bend, stoop or stand as necessary. Will occasionally lift office products and supplies weighing up to 30 pounds. Normal visual acuity and field of vision, hearing and speaking abilities, finger dexterity and repetitive hand motions for manual manipulation of a keyboard or mouse. Ability to read, write, and communicate verbally and in written form to express and exchange ideas and can understand, remember, and communicate routine information. Ability to compose material such as operating procedures, organization-wide communications, detailed reports, and slides to aid in presentations. Ability to maintain emotional control under stress. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the key responsibilities of this position. Environmental Demands Continuous indoor activity and exposure to florescent light. Some outdoor activities and exposure to weather. Ability to work in the office and travel 20% of time to other locations within the council jurisdiction time to meet with members, collaborate with diverse community groups, and represent the council in the community. Work some nights and weekends, as needed. Frequent work under stress and under pressure of deadlines. Important Note: The information contained in this job description is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job descriptions are subject to change at the discretion of the Girl Scouts of Central Texas. Girl Scouts of Central Texas is an Equal Opportunity Employer. This employer participates in the Electronic Employment Verifications Program. Please click the E-Verify link below for more information. https://www.e-verify.gov/

Keywords: Girl Scouts Of Central Texas, Killeen , Membership Strategy Manager, PR / Public Relations , Austin, Texas