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Personal Computer Support Technician (3301-205)

Company: The Tatitlek Corporation
Location: Killeen
Posted on: May 11, 2019

Job Description:

Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:* Provide customer support to all IT customers in person, by phone, or via email* Reimage computers* Create/track status of remedy work orders* Attend IPR conference calls and unit site visits* Vet and create NIPR accounts* Provides support to PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals* Support responsibilities include software installation, configuring operating systems, and loading needed programs* Performs technical, operational, and training support to users of personal computers either by telephone, on on-site* Performs hardware and software diagnostics, coordinates needed repairs, and resolves computer system problems.* SIPR Vault responsibilities include maintaining and operating a classified facility* Coordinates the issuing/clearing of IT equipment in buildingsNON-ESSENTIAL DUTIES AND RESPONSIBILITIES:* Performs other duties as assignedRequired SkillsQUALIFICATIONSEducation and Experience* Security Clearance* Security Plus Certification* Proficiency using Microsoft Office and Outlook* 2 years experience as IASO or comparable* Knowledge of hand receipt and property accountability regulationsSkills, Knowledge and Abilities* Valid Driver's License and ability to maintain post driving privileges* Prior work with military/government preferred* Must be able to obtain/maintain Common Access Card* Must be able to prioritize work, complete multiple tasks, and work under deadlines* Familiarity with military acronyms and terminology preferred* Ability to read, write and understand EnglishPhysical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be able to sit for long periods of time, stoop down and lift and carry up to 50 pounds on a regular basis. Must possess: visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone; and the manual dexterity to operate computer.Work Environment:Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job is performed indoors. The noise level in the work environment may vary from moderate to high depending on location.Supervisory Responsibilities:NoneADDITIONAL QUALIFYING FACTORS: Reliable transportation to/from work a necessity and must be able to obtain access to military installations. As a condition of employment, must have acceptable background check results and pass a pre-employment drug screening. This position may be subject to random drug and/or alcohol testing on an unannounced basis.Native preference appliesThe Tatitlek Corporation is an Equal Opportunity EmployerMinorities/Women/Veterans/DisabledAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex national origin, or protected veteran status and will not be discriminated against on color, religion, sex, national origin, or protected veterans status and will not be discriminated against on the basis of disability or any other status protected by law

Keywords: The Tatitlek Corporation, Killeen , Personal Computer Support Technician (3301-205), Professions , Killeen, Texas

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