Patient Services Representative
Company: American Dental Partners, Inc.
Posted on: November 13, 2021
A front desk Dental team member who answers phones, schedules
patients, collects co-payments, greets patients and performs record
filing. Essential responsibilities: * Answer incoming calls using
proper telephone etiquette. * Check patients in and out. *
Schedule/confirm patient appointments. * Perform all necessary
paperwork (i.e. patient charts, referrals, appointment cards,
welcome packets and treatment plan forms). * Collect all
co-payments and past due balances on date of service. * Present
financial policies and arrangements accurately to patients. *
Facilitate effective patient flow using the proper callback system.
* Identify, reference and apply insurance coverage and billing. *
Perform basic computer functions. * Act in a professional manner. *
Other duties as assigned. Required Skills & Experience * Dental
experience * Demonstrate ability to assume Patient Services
Representative's essential responsibilities. * High School Diploma
or equivalent. * Demonstrate knowledge of effective scheduling. *
Comply with protocols and standards. * Demonstrate and promote
superior customer service skills. * Ability to multi-task. *
Exercise basic knowledge of dental terminology. * Support corporate
vision and strategy.
Keywords: American Dental Partners, Inc., Killeen , Patient Services Representative, Sales , Killeen, Texas
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