Parts Sales Representative
Company: Cross Resource Group
Location: Cameron
Posted on: March 20, 2023
Job Description:
Looking for an individual with great customer service and
familiarity with engine parts!
Description
Selling service parts, bulk fluids, attachments and accessories. In
addition, performs in-store customer service, overall
organizational promotion, and stocking duties. Identifies and
provides complete parts solutions for customers.
Our client is a John Deere Dealership with multiple locations
across Texas, Oklahoma, and Arkansas. They serve customers in a
variety of industries such as commercial, construction,
agricultural, as well as, consumers. They strive for exceptional
customer experience throughout all our locations and departments
including parts, sales, service, and transportation.
Purpose :
Selling service parts, bulk fluids, attachments and accessories. In
addition, performs in-store customer service, overall
organizational promotion, and stocking duties. Identifies and
provides complete parts solutions for customers.
Responsibilities :
- Quickly establish rapport and relationship with
customers
- Provides quality customer experience through knowledge, use of
systems, and process execution
- Provides parts recommendations including alternatives that meet
customers' needs
- Fulfills online orders in timely manner and places in will call
area
- Effective use of computer applications including Sales Manual,
JD Parts -, Parts Expert -, JD Point -, PartsAdvisor -, barcode
system and Dealer Business System
- Supplies Service Technicians with parts as required
- Assists with preparing and maintaining professional showroom
image and merchandise displays
- Maintains inventory integrity by verifying receipting-in of
shipments and assisting with placing parts orders in their proper
inventory locations; assisting in cycle counts; following up on
inventory discrepancies and expediting issues by reporting to the
Parts Sales Lead
- Assists in keeping parts department clean and orderly
- Assists in maintaining all departmental tools and equipment in
good working order
- Proactively seek and participate in available company-sponsored
training, in an effort to develop and advance knowledge base and
skill set
- Maintain a positive and professional working relationship with
peers, management, and support resources, with a constant
commitment to teamwork and exemplary customer service
- Ensure that company's reputation and image in the community is
consistent with company Core Values
- Safely operate a forklift and other related equipment as
needed
-
Benefits include :
- Competitive Salary Plus Bonus
- 401K Match
- Health Benefits
- Paid Holidays and Paid Time Off
Requirements
Experience, Education, Skills and Knowledge :
- High School diploma or equivalent experience
- Ability to connect with customers, maintain professional image,
establish rapport
- Understands basic selling processes
- Basic data entry/keyboarding skills and experience utilizing
basic computer programs, for example Microsoft based
products
- Experience working both independently and in a team
setting
- Physical ability to lift items weighing up to 75 lbs.
- Highly developed interpersonal, organizational and
communication skills
- Basic parts and machinery knowledge
Keywords: Cross Resource Group, Killeen , Parts Sales Representative, Sales , Cameron, Texas
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