Bilingual Sales/Customer Service

Company: Agm Tools Inc
Location: Austin
Posted on: February 16, 2026

Job Description:

Job Description Job Description Bilingual Sales/Customer Service Outside Sales Responsibilities: - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and product information - Visit Customers - Upsell products and services to maximize sales opportunities - Analyze customer needs and recommend appropriate solutions - Perform data entry and maintain accurate customer records - Make outbound calls to follow up on leads and generate sales new customers and current customers - Resolve customer complaints or issues in a timely and professional manner Requirements: - Fluent in English, both written and verbal - Excellent communication skills, with the ability to effectively communicate with customers from diverse backgrounds - Strong data entry skills and attention to detail - Must speak Spanish and English - Previous experience in customer service or sales is preferred - Ability to work in a fast-paced environment and meet targets/goals - Strong problem-solving skills and the ability to think on your feet Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Schedule Monday to Friday 7-5 or 8-6 p.m. 1 hour lunch and two Saturdays a month free schedule Saturday 7:00 a.m. -3:00 p.m. Able to carry, to walk fast to be stand up. Responsibilities: Inside Sales - Attending Customers - Provide exceptional customer service to clients via person to person and phone - Assist customers with inquiries, orders, and product information - Analyze customer needs and recommend appropriate solutions - Perform data entry and maintain accurate customer records - Make outbound calls to follow up on leads and generate sales new customers and current customers - Resolve customer complaints or issues in a timely and professional manner - Cashier Drawer Requirements: - Fluent in English, both written and verbal - Sale and Customer Service Experience from 2-5 years - Excellent communication skills, with the ability to effectively communicate with customers from diverse backgrounds - Strong data entry skills and attention to detail - Must speak Spanish and English - Previous experience in customer service or sales is preferred - Ability to work in a fast-paced environment and meet targets/goals - Strong problem-solving skills and the ability to think on your feet Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Schedule Monday to Friday 7-5 and 8-6 p.m. every other Saturday. 1 hour lunch. Able to carry, to walk fast to be stand up. Company offers; Base salary Commission Biweekly payment We offer days of vacation, sick days and holidays Training about products, prices and how to use the system

Keywords: Agm Tools Inc, Killeen , Bilingual Sales/Customer Service, Sales , Austin, Texas